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Home Who We Serve Consumer Goods and Services
Shelves filled with various types of packaged bread rolls in a bakery section of a grocery store. The bread is neatly arranged in metal racks, and each package has a label. The floor is a light-colored tile.

From dock door to checkout

Tailored engagement solutions for consumer goods and services.

We partner with leading companies in the consumer goods industry by designing solutions that engage diverse audiences, including manufacturing, distribution, sales, and corporate employees.

Solutions that solve problems.

Our programs boost commitment, effort, and inspiration, tailored specifically for your industry. From manufacturing to distrubution, from food and beverage to cosmetics.

A man and a woman sit together at a desk, looking at a tablet. The woman is in the foreground, smiling slightly, while the man points at the tablet screen. A laptop is open on the desk beside them, and the background is softly blurred.

Sales incentives

Go beyond existing behaviours to motivate more of the new behaviours you want. Our expertise in sales incentives enables us to design the structure and rewards to best lift your numbers.

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Learning

Whether employees need to learn about a new product, safety, compliance, or setting up a product display, our engaging learning approaches motivate employees to become their best.

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Employee Value Proposition (EVP) Development, Activation, Branding

Attract, engage, and retain top talent in this competitive, high turnover industry with an EVP and employer brand that inspires brand love from your employees.

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Communications

Our segmented communications ensure your audiences are reached with relevant messages in the right medium to drive action.

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Recognition

We design programs that motivate the very different audiences in this industry around common organizational goals.

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Our work speaks for itself

View All Case Studies
  • dairy queen

    Serving up sweet inspiration

    International Dairy Queen had an ambitious vision to modernize its brand, transform internal culture, and drive innovation during a headquarters relocation. By integrating thoughtful office design and a culture of recognition, the initiative inspired collaboration, performance, and a high-performance mindset. Explore the full story in our case study.
    Learn More
  • Rows of plastic bottles with red caps, filled with a dark liquid likely to be soda, are lined up on a conveyor belt in a bottling facility, leading the way in efficiency and precision.

    LEADing the way

    A leading soft drink manufacturer turned their 60,000+ employees into brand ambassadors through a revamped lead-generation program. Employees earned points for submitting qualified leads, which could be redeemed for various rewards. The program’s success led to significant increases in participation and new customer outlets. Discover how this innovative approach transformed their sales strategy in the full case study.
    Learn More
  • A group of people raise bottles in celebration, with a sunset casting a warm glow over their gathering. Smiling faces suggest a joyful atmosphere as they embrace the spirit of travel and adventure, with distant cityscape views enhancing this outdoor moment.

    Ready, set, travel!

    A large beverage company needed a partner to step in and manage their consumer sweepstakes travel plus deliver a flawless consumer experience. Discover how this travel program increased brand awareness and engaged customers in our case study.
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Thought Leadership

Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.

  • A hand places a wooden block labeled Mission and Goal on top of a row of blocks with the words Value, First Impression, Communication, and Rewards. The background is blurred with a yellow triangle on the right edge.

    Article

    Increase enrollment in customer loyalty programs

    If your business has a customer loyalty program or if you’re thinking of starting one, you will need an effective enrollment campaign to get it launched and growing. Here are five key ideas to help achieve the success you’re looking for. 1. Have you clearly defined the mission and goals of your loyalty program? And do you have […]

  • A stack of three books with a pencil on top sits against a purple and black split background. A large, glowing neon number 3 is partially visible on the right side.

    Article

    3 strategies to drive learner engagement

    Expectations for digital learning experiences are high, but the attention spans of learners are short. Keeping learners engaged and inspired while customizing courses to fit your company’s needs is an important aspect of learning, but you need more than that to keep learners interested. Here are three strategies to keep learners engaged. – 1 – […]

  • Two cafe workers in aprons stand behind a counter. Text on the image reads: 80% of deskless employees have an electronic connection to their employers, but only 37% report receiving training on it.

    Insights Lab

    6 ways to engage deskless workers

    When I think back to my job at one of the busiest malls in the United States, I often remember how exhausted I was. Although I was working no more than 20 hours a week, I felt as if I had been consistently clocking overtime. In my current position—double the hours—I feel energized and excited […]