
Channel Smart: Channel Engagement Solution
Drive smarter engagement, strengthen partnerships and achieve superior outcomes across the channel with our cutting-edge channel technology that integrates inspiration and human-centric design.
The ultimate game-changer for channel growth.
BI WORLDWIDE Canada’s flagship technology, Channel Smart, empowers you to boost partner engagement and performance, cultivate holistic relationships and drive targeted channel growth, seamlessly and at scale.

Onboard and engage global partners effectively.
From onboarding to ongoing success – enhance your channel partner experience with meaningful engagement and consistent support at every stage of the partner lifecycle.

Seamless onboarding and registration
Simplify adoption with an easy, streamlined onboarding process for a hassle-free partner experience.

Localized branded partner portal
Enable smooth global access with an intuitive portal, milestone tracking, and auto-localized language, currency, and time zones.

Omnichannel communication
Keep partners engaged with consistent communication across email, SMS, and WhatsApp.

Gamified experience
Ignite enthusiastic participation with leaderboards, progress metres, and interactive game plays.
Drive sales and shape behaviours via a dynamic promotions suite.
Design promotions your way and drive the behaviours that matter most. From learning and compliance to customer service and sales, create tailored incentives that align with your business goals and motivate partners to act.

Segmentation Studio
Segment partners by product, geography, or other key parameters to enable precise, targeted engagement.
Business Rules Studio
Build flexible incentives using data beyond just sales. Set rules like “Do This, Get That,” target achievements, scorecards, and more—individually or in combination—to maximize impact.
Promotion Interface Studio
Track performance and prompt partners to take action with clear, compelling promotion dashboards featuring intuitive widgets like charts, tables, and more.
Steer business growth with proactive nudges and actionable insights via a partner intelligence suite.
Connect with the right channel partners at the right time, in the right way. Unify data, uncover insights, predict partner behaviour, and gain a holistic view of channel engagement—all in one platform.

Reports Studio
Make smarter decisions, faster—with contextual, visual dashboards that turn complex data into clear, actionable insights.
Nudge Studio
Drive the right actions at the right time with targeted behavioural prompts and data-led interventions.
Insights Studio
Leverage real-time partner data, predict behaviour and act on insights that drive results.
Engage channel partners anytime, anywhere with the Achievo App.
The Achievo App, powered by Channel Smart, blends intuitive design with smart functionality to keep your channel partners engaged—on the move and on their terms.
- Cross-device performance: Enjoy great performance across all devices.
- Effortless login options: Sign in securely and seamlessly via biometric, One-Time Password (OTP), or Single Sign-On (SSO).
- Uninterrupted access: Always stay connected with or without internet.
- Engaging visuals and nudges: Drive engagement with visual cues and strategic nudges.

Future-proof your program with a tech stack built for flexibility, scalability and security.
Built for the realities of channel complexity, our tech stack delivers the flexibility, scale, and security modern programs demand—without the bloat.

Flexible microservices architecture
Scale fast with modular components that accelerate the deployment of customized solutions and drive ongoing performance optimization.

Seamless integrations with open Application Programming Interfaces (API)
Easily connect with your Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Learning Management System (LMS) and other critical systems—ensuring smooth, end-to-end operational efficiency across platforms.

Enterprise-grade security and compliance
Protect sensitive data with advanced encryption, identity controls (SSO, Role-Based Access Control (RBAC)), and compliance frameworks you can trust.
