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A person in a gray suit is smiling and extending their hand for a handshake in a car showroom. There is an orange geometric design on the right side of the image, partially covering a blurred background of vehicles.

WEBINAR: How Toyota reduces employee turnover

Webinar On Demand

What do you do when employee turnover is on the rise? Toyota experienced this issue and needed a way to retain their employees.

Amy Patel , Director, Voice of the Customer & Data Governance, Toyota Motor North America Jon Kraus , Division Vice President, Automotive More about the authors

What do you do when employee turnover is on the rise? Toyota experienced this issue and needed a way to retain its employees. With learning, recognition and rewards opportunities promoted on non-connected sites, the programs lacked consistency, employees were confused about what was available to them and their status, and the offerings were not effective.

Watch this webinar to hear from Amy Patel, Director of Voice of the Customer and Data Governance at Toyota Motor North America and Jon Kraus, Division Vice President of Automotive at BI WORLDWIDE. They will discuss how Toyota took disparate solutions and created a centralized system to communicate, train, measure and reward their dealership employees.

You can earn 0.75 SHRM recertification credits by viewing this webinar.

Enter code: 26-6YFNC

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