Webinar
Keeping call centre employees focused on key business metrics and critical customer solutions can be challenging. Employees may often lack sales confidence or visibility into company goals, while others struggle to stay motivated to hit their metrics. Norwegian Cruise Line identified these common challenges in employee engagement, teamwork, and sustaining long-term focus within their call […]
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Myth: All salespeople respond equally to all incentives. In fact, sources of motivation are nuanced, dynamic and vary from one salesperson to the next. Overlooking these differences not only leads to poor team performance, but also leaves companies especially vulnerable during periods of disruptive change. Increasing demand, unpredictable supply, the challenge of quarantines and virtual […]
Webinar
In a world where almost everything is different, leaders are showing up with a new skill set. They’re leading with dignity and inspiring with authenticity. They are relentless in their commitment to unselfish service and humility. They are taking it as an opportunity to live and lead in a new way: with compassion. Compassion is […]
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The objective of a virtual event is the same as a live meeting – to make sure your audience understands what you want them to leave knowing, feeling, and doing. In this webinar, Shelly Kulesza, VP of Marketing Strategy-Corporates at Thomson Reuters, and John Penzien, Creative Director at BI WORLDWIDE, will share how Thomson Reuters […]
Webinar
Amy Stern, Vice President, Employee, BI WORLDWIDE, shares how leaders can best support employees who remain after a workforce reduction. In business, just like in life, there are no guarantees. We plan, innovate, and conserve as best we can but there are still times when it’s not enough. We may find ourselves facing an impossible […]
Webinar
Watch this webinar to hear best-selling author and goal-setting expert Caroline Adams Miller share: You’ll also hear from Paul Mora, Head of Global Enterprise and Channel Marketing at Motorola Solutions. Paul will talk about how he continually uses GoalQuest®, a sales incentive structure based on personalized, self-selected goals, to drive sales performance at Motorola.
Webinar
Join this webinar to hear Monique van den Berg, Senior Manager of Community Engagement at Atlassian, William Johnson, Vice President of Sales and Channel at BI WORLDWIDE, and Lea Sorrentino, Managing Director of Gamification at BI WORLDWIDE, discuss different business goals and the dynamic solutions that can be used to achieve them, such as: Guest speaker: Monique van den […]
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Supporting employee well-being is challenging even in the best of times. With the disruption businesses have faced in recent months, it’s been even more difficult to know how to create and sustain a work culture that prioritizes the health and well-being of employees. Charlie Heidrick, Ph.D., Research Manager at BI WORLDWIDE, shares: Joined by Lianne Jacobs, […]
Webinar
The research on inspiration in the workplace is clear: Inspired people are more efficient and productive. They’re more creative and have a stronger drive to master their work. They set bigger goals and are more likely to attain those goals. As leaders, tapping into the power of inspiration drives results for our companies as related to […]
Webinar
At a time when everything seems to have changed, moments of inspiration have never been more important. Inspiration lifts us and elevates the performance of our teams. It drives our well-being and outlook. Moments of inspiration are transformational, and they encourage us to keep pushing. Often, we remember those moments in life that inspire – that move us in a new direction. […]