Impact
Because of an increased awareness of branded merchandise, the client saw an increase in sales and email open rates.
Industry
Automotive
Problem space
Customer loyalty
Services
Branded merchandise
Drive awareness
An original equipment manufacturer came to us to help drive overall awareness and sales of their branded merchandise. They wanted to do this through a series of seasonal and market-driven tactics.
Show your merch
We partnered with them and provided an ongoing series of marketing efforts, including:
- Quarterly catalogue mailers
- Black Friday discounts
- Monthly promotional banners touting new and seasonal award choices
- Monthly digital newsletters
- Pop-up events
- Buy one, get one (BOGO) promotions
- Exemplary customer service
Rev up results
The results were exceptional:
- By changing from yearly to quarterly catalogues, the OEM increased sales by 30% year over year.
- Their Black Friday sales brought the biggest sales month each year, giving them the opportunity to sell their obsolete merchandise.
- Their monthly email promotions are being read, with an open rate of over 50%.
- The “free gift with purchase” promotion increased their consumer sales by 20%.
Thought Leadership
Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.
-
Case Study
Winning over brand-loyal distributors
A construction product manufacturer boosted nationwide sales and loyalty through the Contractor Rewards program, where contractors earned points for purchases. The test market saw significant growth, leading to a national launch. Strategic promotions further enhanced revenue. See the full results.
-
Case Study
Unlocking success in the economy beer market
A large beer manufacturer aimed to gain market share in the Economy beer segment by motivating Distributor Sales Representatives (DSRs) to set up retail displays. Using a rewards-based incentive platform, DSRs submitted display claims and earned points. The program led to a significant increase in claims, doubling the number of cases sold and achieving a 4:1 ROI. Discover the full story and results in our case study.
-
Case Study
Banking client turnover: A targeted approach
A financial services firm aimed to reduce client attrition and drive growth by engaging business banking clients through personalized outreach and data collection. A multi-touch reengagement campaign targeted C-suite decision makers, combining emails, direct mail, and surveys with rewards. The campaign identified 134 new opportunities, generated over $1.6M in new business, and achieved a 17:1 ROI. Discover the full story and results.