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Thought Leadership

  • Four friends, in casual attire, huddle close under hanging string lights, laughter and smiles reflecting a true camaraderie akin to the bonds formed in an employee recognition program, radiating joy as they celebrate their shared successes.

    Article

    How to build an employee recognition program

    Employee recognition programs are an essential part of delivering quality experiences for your customers – whether it be peer-to-peer or manager discretionary recognition with points. We know that those who are frequently recognized are more committed and work more intensely and deliver better service. In a study of over 23,000 employees, BIW found that a […]

  • woman packing up her things before her resignation

    Article

    6 Best Employee Retention Strategies for 2025

    A study by Equifax Workforce Solutions showed that 40% of turnover occurs within the first six months of an employee’s job experience. With a talent-mobile workforce, employees have a wider range of potential employers to evaluate than ever before. The Challenge A critical issue that organizations face is how to attract and retain employees. Companies must anticipate […]

  • Bright yellow background showcasing the text on the left: #7 Ask employees for feedback. On the right, a speech bubble with bold text: Tell us what you think... Emphasize our commitment to recognize employees by valuing their insights and opinions.

    Article

    Ways to recognize employees

    Building a positive and energized workforce takes more than participation in a company recognition program. It takes attitude and action to support the initiative. Here are 24 fast and fun ideas leaders can use to give employees the recognition they deserve: Learn more about our employee recognition program. Ready to get started? Talk to an […]

  • Four people stand side by side, clapping and smiling with gratitude at work. They look to the left, appearing engaged and happy in their casual attire. The blurred background hints at an indoor setting, adding to the warm atmosphere.

    Article

    6 gratitude benefits for World Gratitude Day

    What is World Gratitude Day? Celebrate World Gratitude Day on September 21st to foster appreciation, positivity, and connection. Originating in 1965 by Sri Chinmoy, this day can significantly boost employees’ mental and physical health, team morale, and overall organizational success. Why is gratitude impactful? It’s not just about recognition; expressing gratitude at work leads to […]

  • Abstract design featuring a cluster of intertwined, three-dimensional circular shapes with gradient shades of purple and white on the right, symbolizing employee recognition. The background transitions from deep purple on the left to lighter shades on the right.

    Article

    Elevate employee recognition with IBM watsonx

    Employee recognition is critical to any organization’s success, helping drive retention, productivity and performance. In fact, employees whose accomplishments are recognized are 2.5 times more likely to be committed to their organization. To help organizations amplify effective, differentiated employee recognition and reward experiences, BIW is bringing advanced AI capabilities to employees’ fingertips. By collaborating with IBM to integrate […]

  • A woman in glasses and a striped shirt sits on a chair typing on an illustrated laptop at a drawn table against a concrete wall, preparing for the onboarding process. The vivid purple illustration adds an artistic touch to this inviting scene.

    Article

    3 Cs of onboarding

    I have a deck of quote cards at my desk and part of my routine is to change out the quote at the start of every week. Some of them are obscure, but some resonate. As fate would have it, I came across this one while working with a healthcare client on an employee value proposition (EVP), with […]

  • man on the phone working from who while wife stands in the kitchen

    Article

    Employees who deserve recognition

    Employee recognition is more important now than it ever was and yet a recent poll found that 65 percent of employees do not receive any recognition for good work from their employers.1 With the vast majority of the workforce now working from home, many leaders are asking the important question “What can I do to inspire […]

  • man on a runway directing a plane before takeoff

    Article

    Increase employee engagement in aviation

    New challenges to workforce retention in the aviation industry The aviation industry is also feeling the effects of the widespread movement in which large numbers of people are leaving their jobs. Of particular concern in business aviation is the lure of airlines, many of which currently offer large signing bonuses and the promise of lengthy careers, […]

  • A large group of people is seated facing a stage where several others are standing, likely presenting service awards. Many audience members are holding up phones, possibly recording or taking pictures. The setting suggests a conference or presentation, with blurred lights in the background.

    Article

    How Much Should You Spend on Employee Service Awards?

    We recently conducted a service anniversary benchmarking study of 78 Fortune 1000 companies. We received feedback from 93 percent of those surveyed and have developed a “Service Anniversary Awards Customer Profile” from the data compiled. This study validated a number of observations we have made within the length of service awards marketplace. Namely, most organizations value and recognize years […]