Service and logistics, handled.
These are the kinds of rewards they’ll talk about for years and we’ll go the extra mile to make it happen. Our customer service teams are not outsourced, they’re located right in our offices around the world and staffed by our employees.
We make sure your experience is as rewarding as the marketplace itself:
- Superior Service: Our customer service teams work closely with our buying teams and fulfillment partners to provide fast, thorough support.
- Supply Chain Expertise: Close collaboration with buying teams and fulfillment partners ensures smooth, efficient service.
- Multilingual Support: Customers can connect with us in core languages tailored to each region.
Brands they’ll love.
Just a few of the premium brands featured in our Canadian marketplace.

Yeti
Yeti’s ultra-durable coolers, drinkware, and bags are the pinnacle of performance and built for everyday use. Get the gear that performs when it matters most.
Apple
From desktops to laptops to tablets to watches to premium audio to virtual reality (VR), find all your favorite premium tech.
Ring
Comprehensive home security and tech stacks that support modern lifestyles and give peace of mind whether home or away.
Bose
Experience the latest in sound innovation. Find your favorite headphones, speakers, soundbars, and more.
Le Creuset
An unrivaled selection of bold, rich colors in a range of finishes and materials. Cook, bake, and serve memories for friends and family with our exclusive selection.
Taylormade
Whether upgrading, splurging or simply buying something new – points-based employee rewards program, Merchandise Marketplace, offers your sales teams, customers and employees the chance to enjoy an unbeatable collection of cool merchandise.
Dyson
Meticulously tested. Relentlessly engineered. Discover top of the line home care, hair care, and air care products from the industry leader.
Xbox
Experience the leading edge of games and entertainment with day-one access to consoles, games, and accessories that put you in the experience and in the conversation.
Metrics tell a story.
120k
Unique products worldwide
2,000
Name brand options
29
Charitable donation options in Canada alone
Rewards. Anytime. Anywhere.
Wherever you are, we’re local. We have regional headquarters in seven countries and another 13 offices around the world. At each of our headquarters, our local buying teams are continuously updating our assortments to offer culturally relevant and motivating rewards no matter where your audience calls home.
We have awards available in nearly 190 countries and over 90% of our orders ship without customs or duties due to our vast network of fulfillment partners.
Simple technology.
Our points-based employee rewards program, Merchandise Marketplace, has an intuitive user interface making it easy for anyone to browse rewards and place an order.
- Each country-specific site is optimized for mobile and tablet usage.
- Each site offers locally-relevant stories designed to highlight new, seasonal, exciting award options.
Problem? No problem.
We want you and your audience to have an awesome experience with our marketplace and we’re willing to go the extra mile to make sure that happens. Our customer service teams are not outsourced – they’re located in our BIW offices around the world and staffed by BIW employees.
Let’s make your participants around the world smile.