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Driving results. Within regulations.

Trusted by major financial organizations to drive top-tier employee commitment, effort and inspiration.

In the highly regulated financial industry, our world-renowned strategies are designed for to-the-letter compliance with extraordinary results for banks, insurance agencies, investment houses, financial advisors, analysts, investment managers and brokers.

Performance you can count on.

We tailor customized programs to engage, onboard, educate, inspire, certify, recognize, and motivate your team with integrated solutions.

Results-based recognition

Our hybrid approach combines qualitative behavior change initiatives with quantitative, results-driven incentives. In the highly regulated financial industry, our programs drive results while ensuring compliance. We focus on long-term customer relationship development, avoiding transactional payouts. This strategy expands portfolios, benefiting both business profitability and individual consumer gains, creating a win-win for financial institutions in business-to-business (B2B) and business-to-consumer (B2C) verticals.

Onboarding and retention

We offer programs to attract world-class talent and retain experienced banking professionals. Our initiatives celebrate key milestones throughout the Employee Lifecycle, from recruitment to retirement. By integrating recruiting with training, milestone recognition, and rewards, we foster a culture that onboards employees to the culture quickly and motivates and appreciates them across their employment journey.

Culture-based strategies

We design employee recognition programs that engage all employees, regardless of tenure. By celebrating above-and-beyond achievements and peer support, we ensure everyone feels valued. Managers can use audience-smart technology to create tailored programs that align with departmental and organizational objectives, ensuring budget efficiency and employee engagement.

Banks and investment houses

Insurance agencies

Analysts, investment managers, and brokers

Our work speaks for itself

  • Banking on big results

    A major financial institution aimed to attract new customers with a summer promotion. Using behavioural economics, they offered an instant-win game and a high-profile sweepstakes, shifting their focus to mobile advertising. This approach led to record-breaking results. Discover how this innovative strategy transformed their customer acquisition in the full case study.
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  • Offering customers a personalized, branded experience

    A major financial institution was looking to enhance customer engagement by leveraging its sponsorship of an NFL team. The initiative included innovative branding, next-generation photo engagement, and social media-friendly experiences at the team’s new stadium. This strategy resulted in over 1,200 account applications, a 30% lead opt-in rate, and more than 6,600 Meta impressions. Dive into the full story in our case study.
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  • A purpose worth banking on

    A large financial services company aimed to ignite passion and sharpen focus by aligning employees with their purpose, “Lighting the Way to Financial Well-Being.” They launched a recognition program called myPurpose, rewarding key behaviours with Purpose Points. This initiative led to significant reductions in turnover and impressive gains in customer experience scores. Discover how this strategy transformed their company culture in the full case study.
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Thought Leadership

Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.